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Compliments, Comments and Complaints

General enquiries, Comments and Compliments

For general enquiries or general comments or compliments, please email or select the appropriate email address from our online email directory. 

Complaints, comments or compliments on our services

At St Basils, we always try to give the best service that we can, and for this reason, your views are important to us. We appreciate and value your feedback, and whilst it is always good for us to hear when things go right, we also need to know when things go wrong - so that we can get it right next time. 

To feedback to us please email our Senior Operations team: call St Basils on 0121 772 2483 Ext: 1102 or fill out the online form on this page. 

If you would like to see a full copy of our Complaints Policy and Procedures - please click this link below:

Feedback Policy and Procedure Complaints Leaflet 2019

This online form is for complaints and comments and compliments on our services only.

Please don't use this form for general enquiries as it won't go to the right people and there may be a substantial delay in getting back to you.  

Comments, Complaints and Compliments form

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