To make a one-off £5 Donation:
Text STBASILS to 70085 to donate £5.
NB: Texts will cost the donation amount plus one standard network rate message, and you’ll be opting into hearing more from us. If you would like to donate but don’t wish to hear more from us, please text STBASILSNOINFO instead.
To make a regular donation of your chosen amount:
Text STBASILSREG followed by your donation amount to 70085 to give that amount per month.
NB: This will cost your donation amount plus two standard network rate messages.
Terms & Conditions
Who can donate?
You must be aged 16 or over to send a text donation.
Please note that you can donate using this SMS service from a UK mobile only.
If you donate using this service from a UK mobile when you are outside England, Scotland, Wales or Northern Ireland, you may incur additional network charges levied and retained by your network operator.
You must obtain permission from the bill payer before sending a text message.
There is a daily limit (midnight to midnight) of £40 on text donations to each shortcode from the same mobile number and a maximum limit of £240 per month across all phone-paid services. Further text donations will not be accepted if you exceed this daily or monthly limit (so you will not be donating these additional amounts to St Basils), but you may still incur your standard network message charge. If you would like to contribute more to St Basils you can donate online via our donation page: Make a donation to St Basils
Incorrect keywords and shortcodes
If you enter the keyword incorrectly, your donation to St Basils may not be successful. In these circumstances you will receive either an error message, in which case you will not make a donation, but you may still be charged your standard network message charge, or a confirmation message that your donation has been successful, in which case you will be charged the relevant donation amount plus your standard network message charge as set out above.
If you send your text message to an incorrect shortcode, or you otherwise fail to correctly follow the instructions in these terms and conditions, you will not make a donation to St Basils but you may still be charged your standard network message charge.
St Basils and Donr cannot accept any responsibility whatsoever for any technical failure, malfunction, congestion, capacity issues or any other problem with any telephone, telephone network or line, system, server, provider or otherwise which may result in any text being lost, delayed or not properly received and recorded.
This SMS service may not be supported by all Mobile Virtual Network Operators (MVNO). If a specific MVNO does not support the service, then following an attempt to donate via text message, no donation will be made, nor error message received.
This SMS service is being provided for St Basils by Donr.
Your mobile phone number will only be processed by Donr on behalf of St Basils for the purpose of making your donation. It will not be used for any other purpose.
Customer queries and complaints
If you have any questions about your donation that can’t be answered in the terms and conditions or you want to make a complaint, please let us know by emailing email@example.com or by contacting us on 0121 772 9618