When you interact with us through our website or social media pages (for example by filling in a web form, making a donation, or contacting our helpline) we may collect your:
- name
- address
- email address
- telephone number
- company
- bank account details
- date of birth
Young people
If you’re a homeless young person, we may collect personal information about your:
- current housing status
- housing history (your previous three addresses)
We may also collect sensitive personal data about your:
-
- racial or ethnic origin
- religious or philosophical beliefs
- physical or mental health, including any disabilities
- sexual orientation
- gender
- actual or alleged criminal offences
Supporters
If you’re a donor, we may collect personal information about your:
- survey responses including demographic information;
- Gift Aid status;
- copies of your will and your solicitor’s details if you are a legacy pledger;
- employer details and National Insurance number if you are a payroll donor; and
- agent/manager name if you are a celebrity supporter
We may also collect sensitive personal data such as information about your:
- racial or ethnic origin
- religious or philosophical beliefs
- sexual orientation
- physical or mental health, including any disabilities
- gender
- actual or alleged criminal offences.
Volunteers
If you’re a volunteer, we may collect personal information about your:
- work history
- education history
We may also collect sensitive personal data such as information about your:
- racial or ethnic origin
- religious or philosophical beliefs
- sexual orientation
- gender
- actual or alleged criminal offences
- physical or mental health, including any disabilities
We will let you know whether it is compulsory to give us your personal information.
If you visit our website or social media pages, we may automatically record information including:
- which pages you visit
- the amount of time you spend on the website
- whether you are a new visitor
- how you came to our Website
- the type of device and browser you use
For young people, we may also receive information from Children’s Services, Social Services, a local authority or other professionals such as health practitioners and teachers.