St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, helping over 5000 young people per year across the West Midlands region with specific services in Birmingham, Sandwell, Solihull, Walsall, Warwickshire, Worcestershire, the Wyre Forest and Coventry. This is a fantastic opportunity to provide a customer focused referral & allocations service to young people.
Key activities specific to the role include:
- Ensure that performance targets relating to voids and lettings are met and continually improved.
- Make offers of accommodation in line with policy, procedures and individual agency arrangements.
- Maintain waiting lists effectively, ensuring that all applications are reviewed periodically.
The ideal candidate will:
- Minimum 1 year experience of providing front line services to customers.
- Experience of working in a housing or community based organisation providing supported accommodation
- An understanding of the issues around selection and allocation procedures.
In return for your skills and experience, St Basils are able to offer the following benefits:
- Competitive salary of £17,925– £19,260 per annum, pro rata
- 28 days annual leave, plus 8 Statutory Bank holidays per annum, pro rata.
- Technology, cycle to work and life assurance schemes.
Please see the applicant information pack for a list of further requirements before downloading the application form.
Download the application info pack
Please note: CVs are not accepted.
If you require any further information please contact St Basils, Human Resources Department on 0121 772 2483, or email recruitment@stbasils.org.uk.
St Basils is committed to a policy of ensuring equality of opportunity in employment for all, and to taking action to avoid discrimination.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.