Scrutiny Panel event gives young residents opportunity to review Support services at St Basils
08 SEP 2016

St Basils Youth Council held a Scrutiny Panel event on Wednesday 24th August 2016, run and hosted by young people. All St Basils young Resident Reps from all 29 supported accommodation schemes as well as young people accessing key services, such as our Floating Support and Fair Chance services, were invited to attend this event. These occasions are held quarterly and allow young people accessing St Basils services the opportunity to ask staff questions, feedback on services and raise any concerns. The main aim of this Scrutiny event was to review St Basils Support services and the panel included two scheme Support Managers, the Service Manager and St Basils Chief Executive.

Opening the event and addressing the young people Jean Templeton Chief Executive said:

“We are here to scrutinise the work that St Basils undertakes openly to continue to improve services and move forwards. We want to know what you think the priorities are so we can work together to push the boundaries of St Basils work and continue to develop effective new services”.

St Basils Service Manager then explained what Support should look like at St Basils. She said: “Support at St Basils is about helping you so you can get the best out of yourself and make the most of your time here. Your assigned key worker makes contact within a few days of moving in and sets up an appointment to take you through the Outcome Star which is the tool we use here to establish a support plan, set goals and track progress. Through this your support worker will plan with you what to do to move forwards, what your ultimate goal is and how we’re going to get you there, utilising internal services such as Learning, Skills and Work as well as external services.

The event was then opened to the floor and the young people were given the opportunity to ask questions.

These ranged from a concern about Support continuing for Fair Chance young people once the main funding contract has finished in 2018, to requests for accommodation in Coventry, more provision in Birmingham and questions around how St Basils will ensure high standards of support continue, as St Basils expands.

The panel took away many issue to consider in more detail and feedback to the young people and St Basils’ Board. This included challenging issues around how support can be provided to young people who still need it when programmes like Fair Chance come to an end; How can we secure accommodation in Coventry where there is high demand from the student population and accommodation is at a premium. Similarly in Birmingham, staff are always looking to provide more units. Finally the panel committed to ensuring our support model is replicated consistently across all its schemes and as new services are established, taking on board previous learning and feedback from young people to ensure high standards continue.   

After the event the Youth Engagement team arranged a feedback session with the young people.

Feedback included:

“Great panel”

“The meeting was productive and I was listened to by the people who need and want to hear it”.

“I got my point across”

“Lots of work is being done behind the scenes.“