St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, helping over 5000 young people per year across the West Midlands region with specific services in Birmingham, Sandwell, Solihull, Walsall, Warwickshire, Worcestershire, the Wyre Forest and Coventry. This is a fantastic opportunity to offer specialist support to 40+ sites as part of a small, multi-disciplined IT Team.

Key activities and challenges specific to the role include:

• Provide effective and efficient support to customers, ensuring requests are dealt with promptly and appropriately.
• To log calls on the IT Helpdesk, and provide first line technical support.
• Provide technical support to telephone and online requests from users for all PC hardware, software and peripherals.
• To deploy PC’s, laptops and redeployment of existing equipment.

The successful candidate will be required to evidence the following:

• Experience of providing technical IT support
• Experience of using Active Directory
• Strong interpersonal and communication skills both oral and written
• Strong knowledge of Microsoft Operating systems (especially Windows 8 and 10)
• Strong customer service ethos

In return for your skills and experience, St Basils are able to offer the following benefits:

• Competitive salary of £19,931 – £21,003 per annum
• 28 days annual leave, plus 8 Statutory Bank holidays per annum, pro rata.
• Technology, cycle to work and life assurance schemes.

Please see the applicant information pack for a list of further requirements before downloading the application form.

Download the application info pack

Please note: CVs are not accepted.

If you require any further information please contact St Basils, Human Resources Department on 0121 772 2483, or email recruitment@stbasils.org.uk.

St Basils is committed to a policy of ensuring equality of opportunity in employment for all, and to taking action to avoid discrimination.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, helping over 5000 young people per year across the West Midlands region with specific services in Birmingham, Sandwell, Solihull, Walsall, Warwickshire, Worcestershire, the Wyre Forest and Coventry. This is a fantastic opportunity to offer night and weekend support to young people at risk of homelessness to enable them to develop their skills, confidence and opportunities and make a successful transition to adulthood.

Key activities and challenges specific to the role include:

• To assist young people to achieve their support plan goals by helping with life skills or other support needs.
• To organise evening and weekend activities including resident meetings.
• To support young people to keep themselves safe.
• To offer information, advice, and guidance to colleagues, and in crisis situations, provide emergency cover within your own Project.

Further information about this vacancy can be found in the attached Applicant Information Pack.  The successful candidate will be required to evidence the following:

• Experience of working with young people in any of the following settings: youth work, residential or social work, probation/criminal justice, community work, education and training, housing or support work.
• A basic understanding of welfare rights.
• Able to resolve incidents quickly and calmly and provide leadership or escalate when necessary.

In return for your skills and experience, St Basils are able to offer the following benefits:

• Competitive salary of £17,952 – £19,260 per annum, pro rata
• 28 days annual leave, plus 8 Statutory Bank holidays per annum, pro rata.
• Technology, cycle to work and life assurance schemes.

Please see the applicant information pack for a list of further requirements before downloading the application form.

Download the application info pack

Please note: CVs are not accepted.

Apply now

If you require any further information please contact St Basils, Human Resources Department on 0121 772 2483, or email recruitment@stbasils.org.uk.

St Basils is committed to a policy of ensuring equality of opportunity in employment for all, and to taking action to avoid discrimination.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, helping over 5000 young people per year across the West Midlands region with specific services in Birmingham, Sandwell, Solihull, Walsall, Warwickshire, Worcestershire, the Wyre Forest and Coventry. This is a fantastic opportunity to provide a customer focused referral & allocations service to young people.

Key activities specific to the role include:

• Ensure that performance targets relating to voids and lettings are met and continually improved.
• Make offers of accommodation in line with policy, procedures and individual agency arrangements.
• Maintain waiting lists effectively, ensuring that all applications are reviewed periodically.

The ideal candidate will:

• Minimum 1 year experience of providing front line services to customers.
• Experience of working in a housing or community based organisation providing supported accommodation
• An understanding of the issues around selection and allocation procedures.

In return for your skills and experience, St Basils are able to offer the following benefits:

• Competitive salary of £17,925– £19,260 per annum, pro rata
• 28 days annual leave, plus 8 Statutory Bank holidays per annum, pro rata.
• Technology, cycle to work and life assurance schemes.

Please see the applicant information pack for a list of further requirements before downloading the application form.

Download the application info pack

Please note: CVs are not accepted.

If you require any further information please contact St Basils, Human Resources Department on 0121 772 2483, or email recruitment@stbasils.org.uk.

St Basils is committed to a policy of ensuring equality of opportunity in employment for all, and to taking action to avoid discrimination.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, helping over 5000 young people per year across the West Midlands region with specific services in Birmingham, Sandwell, Solihull, Walsall, Warwickshire, Worcestershire, the Wyre Forest and Coventry. This is a fantastic opportunity to support the immediate needs of young people within St Basils’ care.

Key activities and challenges specific to the role include:

• To inspire young people to make progress and achieve their ambitions and potential.
• To identify any concerns relating to young people and their wellbeing
• To work as part of a team to assist in the preparation of accommodation for new residents.
• To be available to young people for regular support and to respond to crises.

Further information about this vacancy can be found in the attached Applicant Information Pack. We will provide all necessary support and training however the successful candidate will be required to evidence the following:

• Ability to communicate effectively with young people and others
• Ability to establish rapport and engage with young people who may be vulnerable and socially excluded
• Commitment to ideas and vision of St Basils.
• Working knowledge of IT and databases

In return for your skills and experience, St Basils are able to offer the following:

• £9.00 hourly rate
• Flexibility around your existing circumstances, offering the opportunity to work shifts on a short term basis

Please see the applicant information pack for a list of further requirements before downloading the application form.

Download the application info pack

Please note: CVs are not accepted

If you require any further information please contact St Basils, Human Resources Department on 0121 772 2483, or email recruitment@stbasils.org.uk.

St Basils is committed to a policy of ensuring equality of opportunity in employment for all, and to taking action to avoid discrimination.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.